Job ID: 12314
Location: Tulsa, Oklahoma
Category: Accounting & Finance
Employment Type: Contract
Date Added: 09/07/2026
Job Description
Location: Tulsa, OK or Remote
Description
The Fraud Prevention and Detection Team Lead will be responsible for supporting the fraud detection and prevention efforts of the organization. The position requires a strong understanding of fraud prevention techniques, data analysis, and collaboration skills. Collaborate with cross-functional teams to develop and implement fraud detection strategies and procedures to mitigate organizational risk, including but not limited to timely filing of government reports required by the Bank Secrecy Act, Reg CC Hold Letters, Reg E customer notifications, and customer complaints.
Job Responsibilities
- Answering team member’s questions regarding Regulation E applicability, NACAH guidelines, and MasterCard chargeback rights.
- Completing the second level review of all dispute denials.
- Reviewing large dollar cases prior to providing provisional credit.
- Reviewing accounting entry requests for large dollar cases.
- Completing analysis and speaking with customers on escalated complaints.
- Assigning cases to analysts daily.
- Providing requested documentation for subpoena requests.
Key Skills and Experience
- This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Business Related field and 3-5 years related experience in Fraud Services or 5-7 years’ equivalent experience in bank operations or an equivalent combination of education and experience.
- Regulation E subject matter expert across ACH, ATM, Card, Check, and Zelle dispute types.
- Deep understanding of NACHA guidelines.
- Experience with MasterCard chargeback rules.
- Experience with the Uniform Commercial Code for checks.
