Job ID: 12323
Location: Independence, Ohio
Category: Accounting & Finance
Employment Type: Contract
Date Added: 08/21/2026

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Job Description

Credit & Collections Specialist

Location: Independence, OH

Description


ESSENTIAL DUTIES AND ACCOUNTABILITIES:·
  • Utilize the Aged Trial Balance to determine customers with past due accounts·
  • Use available resources to find customer contact information·
  • Facilitate collection efforts with the assistance of drivers and the sales team·
  • Send service charge letters to customers for collection of late fees due to non or late payments·
  • Process credit card payments and EFT/Check payments·
  • Interpret and resolve account problems with customers in coordination with Sales Administration·
  • Assures compliance with policies, procedures and regulations·
  • Maintain corporate image and philosophy in all contact with coworkers, customers and vendors·
  • Other job duties may be assigned.

QUALIFICATIONS:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
  • High school diploma or general education degree (GED)·
  • 1-3 years of experience in Accounts Receivable or collection experience

TRAVEL REQUIREMENTS:
  • Must have reliable, appropriate transportation.

COMPUTER SKILLS:·
  • Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)
KNOWLEDGE, SKILLS AND ABILITIES: 
  • Good interpersonal and organizational skills and attention to detail·
  • Ability to perform a volume of numerical detail work with speed and accuracy, to make mathematical computations with and without mechanical assistance·
  • Ability to read, speak, write, spell and understand the English language·
  • Must be able to operate in a drug-free, tobacco-free workplace