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Job ID: 12331
Location: Bartlesville, Oklahoma
Category: IT
Employment Type: Contract
Date Added: 08/24/2026

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Job Description

Hardware Technician I / NOC Analyst

Location: Bartlesville, OK

Description

NOC Analyst providing network and infrastructure monitoring, incident response, and escalation support to help maintain uptime across critical systems.

Key Responsibilities
  • Monitor network, server, and infrastructure alerts across a 24×7 NOC environment
  • Identify, triage, and respond to incidents to minimize downtime
  • Perform first level troubleshooting and escalate to engineering teams as needed
  • Maintain and update runbooks and monitoring documentation
  • Support change management and scheduled maintenance windows
  • Communicate incident status to stakeholders in a timely manner
  • Man conference bridges for Problem Management

Required Qualifications 
  • Familiarity with monitoring tools 
  • Basic understanding of networking fundamentals, including TCP/IP, routing, and switching

Preferred Qualifications
  • CCNA or similar networking certification
  • Experience supporting energy or utilities sector environments
  • Experience with ServiceNow
  • Prior experience in a NOC or network operations environment
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