Field Tech

Posted 22 August 2022
Location Des Moines, United States of America
Job type Contract

Job Description

Field Tech

Location: Des Moines, IA


Recruiting a Field Technician candidate that has strong experience in client and network support. This role is on the Field Operations team, and will be based in Des Moines, IA. Coverage area goes east on I-80 to the Mississippi River (Davenport, IA area), north to Mason City, IA and west to the Omaha, NE area. Responsibilities include hands on support of client devices (laptops, iPads, etc…) and Tier 1 network support. This role works direction with our Network Operations team for supporting communications to field locations.  

Required skills:

  • Strong desktop skills, software troubleshooting skills

  • Windows 10 Experience, upgrades, feature updates

  • Microsoft Office

  • Application Installation and Troubleshooting

  • Hardware Installation and Troubleshooting

  • Network communications understanding

  • Experience with LAN/WAN technologies

  • Racking and stacking equipment

  • Cable installation (Cat5, Cat6, Fiber, etc..)

Experience with the following technologies are helpful but not mandatory:

  • Cisco/Aruba knowledge

  • VSAT

  • Ubiquiti Radios

  • Microsoft SCCM/Intune

  • Citrix (Workspace, Published Apps, Desktops, Files, Mobile)

  • Mobile – iOS, enrollment, app deployment, iOS updates

  • Active Directory – EUC concepts, user and computer object management

  • Group Policy – basic understanding