Business Systems Analyst II

Location: Tulsa, OK

Description

As an IT Business Systems Analyst II, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems!

Responsibilities/Expectations:

• Acts as a liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems

• Serves as the subject matter specialist and business partner between IT team(s) and business/end-user team(s)

• Provides input toward annual budget analysis and cost management including projects, ongoing maintenance, support and licensing

• Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards

• Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information

• Ensures the maintenance, development and improvement of existing application systems meet the organizational business objectives and IT standards

• Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow

• Evaluates, develops and assists with implementing new application systems and developing technical requirements that follow standards for software development lifecycle

• Assists with business process analyses, needs assessments and preliminary cost/benefits analyses in an effort to align IT solutions with business initiatives

• Other duties as assigned

Preferred:

• Experience with Maximo/CMMS and knowledge of supported maintenance, procurement, inventory and EHS processes

• Experience with process improvement/lean

• Experience writing test cases and test execution

• Experience with SQL, PowerBI and Power Automate

• Experience with agile project delivery and Azure DevOps tool

Education/Years of Experience:

• Required: Bachelor’s degree in IT-related field or high school diploma/GED with equivalent experience and minimum two (2) years’ IT experience

Other Requirements:

• Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority

• Proficiency in Microsoft Office Applications and PC skills