Telecom Services Analyst

Posted 19 April 2024
Location Tulsa, United States of America
Job type Contract To Hire

Job Description

Telecom Services Analyst

Location: Remote


As part of acquisition activities of another company, we are looking for a contractor to assist with integrating two Telecom Expense Management systems into one and to provide day-to-day assistance during the transition as needed.

Duties and Responsibilities:
  • Work with various carriers/service providers to modify authorized users to each account.
  • Create Letter(s) of Authorization as required by 3rd party TEM to work on behalf of the company.
  • Assist with mapping of accounting charges from one financial system into the new one.  
  • Work with both 3rd party TEM providers to update coding in their respective systems as identified.
  • Assist with testing new upload files into OKE AP system.
  • Assist with user data validation for mobile devices prior to upload and porting of services to new accounts.  
  • Review telecom invoices to ensure contractual accuracy.
  • Working with TEM vendor, provide guidance and resolve issues with telecom invoices.
  • Identify cost-savings opportunities and efficiencies.
  • Obtain competitive bids for voice/data circuits.
  • Order/provision/disconnect voice and data circuits.
  • Provide Level 2 support for mobile requests.

Successful candidates should have a strong understanding of voice and data circuits, provisioning services, familiarity with TEM systems (preferably Calero or Sakon), and mobile device management.  Excellent interpersonal and communication skills are a must.