Systems Analyst

Posted 03 August 2023
Location Wichita, United States of America
Job type Contract

Job Description

Systems Analyst

Location: Wichita, KS

  • Triage and diagnose user issues.
  • Interface with internal customers to provide high degree of customer service/advocacy.
  • Work with third party manufacturers/vendors to assist with servicing the company's systems and environment.
  • Assemble and/or install equipment within the the company's environment.
  • Complete tasks assigned in order to accomplish approved application and/or infrastructure change requests.
  • Collaborate with applications and infrastructure personnel when servicing the company's systems and environment.
  • Respond to work through either ticketing workflow, telephone or messaging systems.
  • Regular and reliable attendance is required
Position Requirements:
  • Working knowledge of current infrastructure technologies.
  • Demonstrated ability to understand and support the following: Desktop/laptop hardware, operating system and Office suite IP networking Knowledge of Active Directory, permission hierarchy and group policy management Event monitoring, logging and data collection techniques
  • Experience with the application of math, algebra and statistical and volumetric methods.
  • Knowledge regarding how to identify, research and analyze systems software problems and perform systems evaluations.
  • Demonstrated ability to research, prepare and compose systems operating procedures and documentation, reports, and correspondence.
  • Demonstrated ability to interact, advise, guide, train and communicate effectively.
  • Demonstrated ability to read and write fluently in English

Additional Requirements:
  • Mobility to travel in and around office facilities system wide.
  • May be required to lift 50 lb. and be able to install equipment under desks or in ceilings.
  • Communicate and/or exchange information or instructions.