Job ID: 10974
Location: Tulsa, Oklahoma
Category: IT
Employment Type: Contract
Date Added: 07/14/2025
Job Description
Location; Tulsa, OK
Description
Perform complex architecture, deployment, and management of critical IT infrastructure systems. Assist in Tier 3/4 troubleshooting for client related issues.
Essential Functions and Responsibilities:
- Collaborate with other subject matter experts to assist and recommend strategy for core technologies
- Manage complex problems which escalate beyond the status of incident. Coordinate the appropriate personnel to troubleshoot and resolve the problem
- Responsible for solving highly technical problems on multiple projects and providing consultative support to internal staff. May act as mentor to less experienced employees
- Perform root cause analysis on resolved problems. Design and develop appropriate monitoring or other proactive measures to prevent future occurrences
- Mentor staff members during problem resolution and root cause analysis to increase their efficiency and knowledge
- Create and review documentation relating to the architecture, configuration and maintenance of infrastructure technologies
- Provide configuration and engineering for new technologies
- Lead the support and configuration activities for technologies as an assigned subject matter expert
- Complete tasks assigned in order to accomplish approved application and/or infrastructure change controls
- Collaborate with other IT personnel on technology and support issues, providing proactive and timely communication
- Consult with applications and infrastructure personnel on new initiatives and the impacts they will have on infrastructure
- Excellent written and verbal communication skills
- Works independently with minimal supervision
- Maintains subject matter expertise in technology infrastructure, equipment and systems including information security and governance
Education
- Bachelor's Degree in computer sciences or an equivalent combination of the following formal education and job-related experience. The level of knowledge needed for this position is typically obtained with ten plus years of experience in a discipline relevant to core IT architecture.
Work Experience
- Significant experience and understanding of current data center technologies
- Experience in the deployment and management of Microsoft Intune
- Experience in the implementation, support and function of:
- Infrastructure hardware configuration
- IP networking
- Windows Server and/or Unix operating systems
- Shared storage technologies
- Virtualization technologies
- Event monitoring, logging and data collection techniques
- Public Cloud Technologies
- Proven track record of mentoring, influencing and facilitating discussions across a wide range of teams and technologies
- Training and experience related to:
- Operating systems software
- Computer hardware
- Networking
- Communications
- Security administration
- Experience identifying, researching and analyzing core technology problems and performing root cause analysis
- Experience reviewing and interpreting manuals, journals, computer display screens, computer printouts, error logs and correspondence
- Experience researching, preparing and composing systems operating procedures and documentation, reports and correspondence
- Experienced interacting with customers and vendors
Knowledge, Skills and Abilities
• Ability to: apply arithmetic and computer math
• Ability to: interact, advise, guide, train and communicate effectively
• Ability to: communicate and/or exchange information; conduct oral presentations
