IT Business Analyst

Posted 08 November 2023
Location Houston, United States of America
Job type Contract

Job Description

IT Business Analyst

Location: Houston, TX - Hybrid


The IT Sr. Business Analyst position sits within the IT HSE & SD Capability team. This team provides both business functional and technical application support for HSE & SD applications and systems across the global business units. This role is accountable for understanding and translating business strategies, processes, workflows, and systems into applicable functional/technical requirements. This role collaborates closely with key business leaders, stakeholders, technical teams, and vendors to ensure all stakeholders’ needs are being met. The successful candidate is self-motivated, with a strong customer focus and excellent communications skills. The candidate should also have a working IT knowledge of best practices to deliver and guide the demands of both vended and in-house developed operational solutions throughout all phases of a software/solution development project.

  • Building and maintaining close relationships with the HSE & SD stakeholders and IT peers globally
  • Collaborating with business leaders and stakeholders in scoping, designing, and delivering business driven requests including facilitating discussions, capturing business requirements, translating requirements, framing the business case, understanding value drivers, solution review/comparison, solution recommendation/selection, and leading/managing solution implementation
  • Translating business needs/strategies into solution designs and deliverables including creation of features and user stories
  • Ensuring completion of IT Security Reviews as necessary coordinating with the business and applicable vendor for supporting documentation (e.g., Risk Assessment, GIPA exceptions, cloud evaluation, etc.)
  • Coordinate testing of system defects and enhancements including the development of test scripts and release notes, participating in testing, relaying defects to the vendor, and seeking business alignment for change requests and production go live
  • Leading efforts and serving as a Release Train Engineer & Scrum Master for the capability team
  • Developing a deep understanding of business acumen, end-to-end processes, workflows, systems, and data
  • Analyzing, prioritizing, troubleshooting, and resolving application and data issues
  • Researching 3rd party vended solutions and conducting research and analysis based on demands
  • Leading migration of internally hosted applications and processes to cloud-based SaaS/PaaS solutions
  • Leading data handover efforts for the capability due to acquisition and divestiture activities per contract requirements
  • Collaborating with the business leaders, stakeholders, and IT to develop and maintain our capability, application, and digital strategy roadmaps by staying aware of industry trends, vendor roadmaps and current and future business requirements
  • Development of supporting software documentation for IT and business reference (e.g., Knowledge Articles, ServiceNow records, application provisioning and audit instructions, etc.)
  • Leading vendor relationships and coordinating with vendors on contract renewals, delivery of fixes, enhancement requests, upgrades, and new system implementations
  • Identify opportunities to streamline, standardize and enhance our current processes and data management
  • Customer relationship management and communicating with the business customers around IT services, costs, and needs
  • Maintaining an attitude of diversity and inclusion to ensure that all perspectives are considered in the execution of work

Required Qualifications:
  • Bachelor’s degree or higher in Business Admin/Mgmt., Computer Science, Engineering, Information Technology, Management Information Systems, other related technical discipline, or foreign equivalent
  • 3+ years of experience using Business Analysis methodologies (identifying and capturing business requirements, framing the business case, solution selection, managing solution implementation)
  • 1+ years of experience leading large scale projects
  • Intermediate proficiency with Microsoft O365 applications: Excel, Outlook, PowerPoint, Word, SharePoint, and Teams
  • Willing and able (with or without reasonable accommodation) to travel 10% of the time on a yearly basis

Preferred Qualifications:
  • 3+ years of experience in the Oil & Gas Industry
  • 3+ years of experience implementing vended software applications
  • 1+ years of experience with HSE & SD applications including: Intelex, Cority, Sphera, TapRoot, MIR3, and IAP.
  • 1+ years of experience implementing solutions on cloud SaaS and PaaS; basic knowledge of MS Azure or AWS
  • Intermediate proficiency with Agile/SCRUM principles, tools (JIRA, ADO), estimation and planning
  • 1+ years of Project Management experience with proven ability to balance priorities, facilitate multiple efforts at the same time and deliver results through realistic planning
  • Demonstrated ability to do business process mapping
  • Demonstrated ability to work independently, plan and carry out responsibilities with minimal direction and deliver results through realistic planning to accomplish goals
  • Takes ownership of actions and follows through on commitments by courageously dealing with important problems and holding others accountable
  • Influences business decisions which lead to delivery of value-add solutions that are in alignment with business capability requirements and IT standards.
  • Strong written and oral communication skills
  • Ability to multitask and manage competing priorities to ensure deliverables are met on time
  • Builds positive relationships based on trust and seeks collaboration across organizational boundaries to achieve goals
  • Works collaboratively across organizations with capability teams and external stakeholders to ensure solution dependencies are identified and communicated