Job ID: 11517
Location: Houston, Texas
Employment Type: Contract
Date Added: 01/05/2026
Job Description
Location: Houston, TX
Key Responsibilities:
- Provide 24-hour 365 day internal/external customer support.
- Provides support to internal and external customers, working with IT to identify system-related issues and functions as a project lead to organize and develop project requirements, develop and complete testing plans, and follow-up on any fall-out after project implementation
- Proper support should work as a firewall between the customers and IT to verify that issues are indeed system related. Identified defects should be logged, tracked, tested and delivered in accordance with its customer impact and compliance risk
- Drives collaboration between all commercial areas, IT, and rates & regulatory, acting as a go-between to provide solutions for all groups that interact, directly or indirectly, with the system(s).
- Provides support for the creation and implementation of business processes, workflow, technology solutions and technology frameworks
- Design and develop prototypes and proof of concepts for modelling, data mining, and production purposes.
- Support, design, develop, test and implement tools for Marketing Services Reps (G&P – Distribution, Commercial, and Commodity Ops) to analyze historical data for data inquiries, customer focus, market orientation, process and tariff (TGOM only) efficiencies and predict future behavior of customers to drive commercial decisions.
- TGOM Ensures the EBB (proprietary and public) operates in compliance with all regulations using standard methodologies with an eye toward continuous improvement.
- Completes all EBB changes needed to ensure continued growth of the company, including working closely with Business Development, Marketing Services, and Corporate Strategic Development to ensure that all expansion project requirements are detailed far in advance of the project’s in-service date
- Act as a change agent and assist in the development of processes and procedures to assist the team in finding efficiencies by learning to become a Subject Matter Expert (SME) for functional areas of the system
- Act as the business lead for all EBB and data visualization and analytics modifications and enhancements.
- Function as a team leader to organize/develop project requirements, provide quality construction guidelines, develop and execute testing plans, and follow-up on any fall-out after project implementation.
- Prepares/supports revenue budget and forecasting; prepares and provides monthly reporting for stakeholders.
- Drive collaboration between all commercial areas, IT, regulatory, and operations.
- Acting as a go-between within the company to provide solutions for all groups that interact, directly or indirectly, with the system(s).
Required Qualifications:
- Bachelor’s degree in accounting, Finance, Economics or Engineering related field. Master’s degree is preferred
- Minimum 6 years’ experience in energy industry (oil and gas)
- Experience leading a diverse team, with management oversight, of employees with competing interests. Ability to pivot between topics quickly and identify the cost-effective most agreeable solution.
- A thorough understanding of scheduling/contracting processes with an emphasis on one area (pre-flow/flow/post-flow).
- Ability to pull complex database information and have a rudimentary understanding of relational databases.
- Ability to perform statistical analysis
- Advanced Excel pivot and/or Power BI skills
- Knowledge of machine learning-based tools is a plus
