Audio Visual Technology Analyst

Posted 18 August 2022
Location Oklahoma City, United States of America
Job type Contract
DisciplineIT
Reference7833

Job Description

Audio Visual Technology Analyst

Location: Oklahoma City, OK

Description

Design and implement solutions for Audio Visual (AV) Technologies and help maintain a portfolio of AV applications. Responsible for day-to-day support, preventative maintenance, quality assurance of AV infrastructure, and associated components. Provide operational support and troubleshoot AV and control systems.

Responsibilities
  • Install, support, maintain, and decommission AV infrastructure
  • Troubleshoot conference room issues with AV components and associated desktop PC hardware and software
  • Communicate issues to the larger team, vendors, and other IT teams
  • Lead and document End User training
  • Explore new emerging technologies in the AV space
  • Identify opportunities and make recommendations for a better end user experience
  • Occasionally help with afterhours events
Requirements
  • Previous audio/visual production experience, to include operating a digital audio mixer and/or video equipment (switchers, cameras, lighting)
  • Previous audio/visual installation experience, to include installing projectors, mounts, screens, cable cubbies, microphones, and speakers
  • Strong customer Service skills
  • Strong troubleshooting skills
  • Must be comfortable working in a fast-paced and occasionally stressful environment
  • Must have strong oral/written communications skills
  • Must be organized and detail-oriented
  • Must be able to perform moderate lifting, climbing, and crawling required to troubleshoot/install audio/visual hardware

Preferred Experience
  • Experience supporting Desktop, Service Center, or Network
  • College Degree in related field (Information Systems, Computer Science, Electrical Engineering, etc.)
  • InfoComm Certified Technology Specialist (CTS®)
  • Crestron DigitalMedia™ Certified Designer (DMC-D)
  • Crestron DigitalMedia™ Certified Technician (DMC-T)
  • Knowledge of Crestron control systems and related components
  • Knowledge of Crestron FusionRV administration
  • Knowledge of Cisco Telepresence Management Suite (TMS) and Cisco Video Communications Server (VCS) administration
  • Experience leading live production events
  • Experience programming room equipment
  • Experience with digital signage and related components
  • Experience documenting new build specifications and working with facilities/construction teams