{"id":2716,"date":"2025-03-10T12:06:14","date_gmt":"2025-03-10T16:06:14","guid":{"rendered":"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/desktop-support-10395\/"},"modified":"2025-03-17T15:40:10","modified_gmt":"2025-03-17T19:40:10","slug":"desktop-support-10395","status":"publish","type":"ce_job","link":"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/desktop-support-10395\/","title":{"rendered":"Desktop Support"},"content":{"rendered":"<div class=\"job_wrapper\">\n    <section class=\"job_content\">\n        <div class=\"button_wrapper\">\n                        <div class=\"all_jobs_link_wrapper\">\n                                    <a class=\"all_jobs_link\" href=\"\/jobboard\/\"><i class=\"fa-solid fa-chevron-left\"><\/i>Back to Search<\/a>\n                <\/div>\n                        <\/div>\n        <div class=\"job_attributes\">\n            <div class=\"job_attributes_box\">\n                <div><span class=\"job-label\">Job ID:<\/span>&nbsp;10395<\/div>\n                    <div><span class=\"job-label\">Location:<\/span>&nbsp;Artesia, NM<\/div>\n                    <div><span class=\"job-label\">Category:<\/span>&nbsp;IT<\/div>\n                        <div><span class=\"job-label\">Employment Type:<\/span>&nbsp;Contract<\/div>\n                <!-- <div><span class=\"job-label\">Job ID:<\/span>&nbsp;10395<\/div> -->\n                <div id=\"job_date\"><span class=\"job-label\">Date Added:<\/span>&nbsp;03\/10\/2025<\/div>\n            <\/div><div class=\"ce_apply_wrapper ce_apply_modal job_section_wrapper\" id=\"ce_apply_modal\">\n    <div class=\"ce_apply_inner\">\n        <div class=\"ce_message ce_success\" id=\"ce_apply_dialog_success\" style=\"display: none;\">\n            Thank you for applying. 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value=\"MS\">Mississippi<\/option>\n                                        <option value=\"MO\">Missouri<\/option>\n                                        <option value=\"MT\">Montana<\/option>\n                                        <option value=\"NE\">Nebraska<\/option>\n                                        <option value=\"NV\">Nevada<\/option>\n                                        <option value=\"NH\">New Hampshire<\/option>\n                                        <option value=\"NJ\">New Jersey<\/option>\n                                        <option value=\"NM\">New Mexico<\/option>\n                                        <option value=\"NY\">New York<\/option>\n                                        <option value=\"NC\">North Carolina<\/option>\n                                        <option value=\"ND\">North Dakota<\/option>\n                                        <option value=\"OH\">Ohio<\/option>\n                                        <option value=\"OK\">Oklahoma<\/option>\n                                        <option value=\"OR\">Oregon<\/option>\n                                        <option value=\"PA\">Pennsylvania<\/option>\n                                        <option value=\"RI\">Rhode Island<\/option>\n                                        <option value=\"SC\">South Carolina<\/option>\n                                        <option value=\"SD\">South Dakota<\/option>\n                                        <option value=\"TN\">Tennessee<\/option>\n                                        <option value=\"TX\">Texas<\/option>\n                                        <option value=\"UT\">Utah<\/option>\n                                        <option value=\"VT\">Vermont<\/option>\n                                        <option value=\"VA\">Virginia<\/option>\n                                        <option value=\"WA\">Washington<\/option>\n                                        <option value=\"WV\">West Virginia<\/option>\n                                        <option value=\"WI\">Wisconsin<\/option>\n                                        <option value=\"WY\">Wyoming<\/option>\n                                    <\/select>\n                                                                <\/div>\n                                                        <div>\n                                <label for=\"ce_apply_postal_code\">Zip<span class=\"label_required_star\">*<\/span><\/label>\n                                <input type=\"text\" id=\"ce_apply_postal_code\" class=\"&lt;span class=&quot;label_required_star&quot;&gt;*&lt;\/span&gt;\" name=\"ce_apply_postal_code\" value=\"\"\/>\n                            <\/div>\n                                                        <label for=\"ce_apply_cellphone\">\n                                Mobile Phone<span class=\"label_required_star\">*<\/span> (US&nbsp;Phone Numbers Only)                            <\/label>\n                    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kb-btn15_ebc31e-2b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\">\n                    <span class=\"button__text\">Apply Now<\/span>\n                                    <\/a>\n            <\/div>\n            <div id=\"ce_apply_loader_wrapper\">\n                <div id=\"ce_apply_status\" class=\"ce_apply_status\" style=\"display: none;\"><\/div>\n                <div id=\"ce_apply_loader\" class=\"ce_loader\" style=\"display: none;\">&nbsp;<\/div>\n                <div>\n                    <span class=\"required_message\">* Required field.<\/span>\n                <\/div>\n            <\/div>\n        <\/form>\n    <\/div>\n<\/div>\n        <\/div>\n                <h2 class=\"job_description_header\">Job Description<\/h2>\n        <section class=\"job_content\"><strong>Desktop Support<br>\n<br>\nLocation: Artesia, NM<br>\n<br>\nDescription<\/strong><br>\n<br>\nResponsible for managing and supporting all company issued tech to workers in the office including iPhones, iPads, desk phones and computers. Will support software, local networking, telephones, AV and Printers by reporting issues and troubleshooting locally as necessary with the main support teams in Oklahoma City. Work items and tasks will be recorded, assigned, and tracked via a ticketing system. Candidates should have strengths in customer service, communication, time management, and organization. Presentation and communication styles should reflect a corporate environment. Candidates should be able to successfully track and deliver on multiple priorities in a fast-paced environment.\n<ul>\n\t<li>Associates degree in computer related field or equivalent training required\n\t<li>Minimum of 2-4 years\u2019 relevant experience (required)\n<\/ul>\n<br>\n<strong>Responsibility level<\/strong>\n\n<ul>\n\t<li>Exercises moderate independent judgment with high level direction from supervisor or team lead\n<\/ul>\n<strong>Skills<\/strong>\n\n<ul>\n\t<li>Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required)\n\t<li>Basic ability to work independently and manage one\u2019s time (Required)\n\t<li>Basic knowledge of iPhones, iPads and computer hardware (Required)\n\t<li>Knowledge of 0365 Tools (Microsoft Teams, SharePoint, OneDrive, Office), service management software (ServiceNow preferred), operating system software and internet directory services software (Required)\n\t<li>Experience working in ServiceNow OR similar ITSM ticketing tool (Required)\n\t<li>Experience working with Apple Business Manager and an MDM (Preferred)\n<\/ul>\n<br>\n<strong>Major Job Duties and Responsibilities:<\/strong>\n\n<ul>\n\t<li>Provide technical support to drilling, operators, engineers, and other local area team members remotely from the office and in-person in the office or on-site.\n\t<li>Travel to drilling rigs and doghouses in the field as required for support and proactively maintenance equipment.\n\t<li>Log tickets support work completed on behalf of customers.\n\t<li>Provision and de-provision IT assets for employees.\n\t<li>Analyze information provided by customers and utilize resources given to determine, recommend and execute best next steps for resolution in a timely manner.\n\t<li>Read technical manuals, confer with users, and or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.\n\t<li>Update knowledge articles and personal skills to keep up with rapid advancements in computer technology.\n\t<li>Test hardware and support peripherals to ensure that they meet specifications and requirements.\n\t<li>Monitor functionality of equipment and make necessary modifications to ensure the system operates properly.\n\t<li>Manage IT stockroom and all local IT equipment information within asset management database.\n\t<li>Driving travel required as needed to surrounding location field offices and drilling rigs.\n<\/ul>\n<\/section><div class=\"heateor_sss_sharing_container heateor_sss_horizontal_sharing\" data-heateor-ss-offset=\"0\" data-heateor-sss-href='https:\/\/www.oaktreestaffing.com\/jobboard\/wp-json\/wp\/v2\/ce_job\/2716'><div class=\"heateor_sss_sharing_ul\"><a aria-label=\"Linkedin\" class=\"heateor_sss_button_linkedin\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fwww.oaktreestaffing.com%2Fjobboard%2Fwp-json%2Fwp%2Fv2%2Fce_job%2F2716\" title=\"Linkedin\" 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class=\"button__text\" style=\"color:#C0D7BB;\">Apply Now<\/span>\n                                <\/a>\n            <a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/sr-project-manager-data-workstream-10391\/\"\n                    rel=\"2747\"\n                    class=\"kb-button kt-button button kb-btn15_ebc31e-2b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn open\">\n                    <span class=\"button__text\">Learn More<\/span>\n                                <\/a>\n        <\/div>\n        <\/div><div class=\"job_related\"><a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/oracle-fusion-developer-principal-applications-analyst-9755\/\"><h3>Oracle Fusion Developer (Principal Applications Analyst)<\/h3><\/a>        <div class=\"job_list_attributes\" style=\"margin-bottom:20px;\">\n                                    <\/div>\n        <div class=\"jobs_attr_box\">\n                                <span class=\"jobs_attr_text hollow\">IT<\/span>\n                                        <span class=\"jobs_attr_text\">Direct Hire<\/span>\n                            <\/div>\n        \n        <div class=\"job_excerpt\">\n        Oracle Fusion Developer (Principal Applications Analyst) Location: Remote Description: The Information Technology Directorate is seeking to hire an Oracle Fusion Developer (Principal Applications Analyst) who is a team player and has strong experience supporting Oracle Fusion and developing in\n        <\/div>        <div class=\"job_list_attributes\" style=\"margin-bottom:20px;\">\n                            <span class=\"job_attr_bottom\"><i class=\"fa-solid fa-clock\"><\/i><\/i>&nbsp;May 18, 2026<\/span>\n                            <span class=\"job_attr_divider\">&nbsp;<\/span>\n                            <span class=\"job_attr_bottom\"><i style=\"color: #004638;\" class=\"fa-sharp fa-solid fa-location-dot\"><\/i>&nbsp;<\/span>\n                        <\/div>\n        <div class=\"job_links\">\n            <a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/oracle-fusion-developer-principal-applications-analyst-9755\/\"\n                    rel=\"2255\"\n                    class=\"kb-button kt-button button kb-btn15_ebc31e-2b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn \">\n                    <span class=\"button__text\" style=\"color:#C0D7BB;\">Apply Now<\/span>\n                                <\/a>\n            <a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/oracle-fusion-developer-principal-applications-analyst-9755\/\"\n                    rel=\"2255\"\n                    class=\"kb-button kt-button button kb-btn15_ebc31e-2b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn open\">\n                    <span class=\"button__text\">Learn More<\/span>\n                                <\/a>\n        <\/div>\n        <\/div><div class=\"job_related\"><a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/senior-payroll-developer-10308\/\"><h3>Senior Payroll Developer<\/h3><\/a>        <div class=\"job_list_attributes\" style=\"margin-bottom:20px;\">\n                                    <\/div>\n        <div class=\"jobs_attr_box\">\n                                <span class=\"jobs_attr_text hollow\">IT<\/span>\n                                        <span class=\"jobs_attr_text\">Direct Hire<\/span>\n                            <\/div>\n        \n        <div class=\"job_excerpt\">\n        Senior Payroll Developer Location: Ignacio, CO Description: This position is responsible for development and production support of the Human Capital Management (HCM) software program and related interface to General Ledger and Accounts Payable, providing enterprise-wide Payroll technical support\n        <\/div>        <div class=\"job_list_attributes\" style=\"margin-bottom:20px;\">\n                            <span class=\"job_attr_bottom\"><i class=\"fa-solid fa-clock\"><\/i><\/i>&nbsp;May 18, 2026<\/span>\n                            <span class=\"job_attr_divider\">&nbsp;<\/span>\n                            <span class=\"job_attr_bottom\"><i style=\"color: #004638;\" class=\"fa-sharp fa-solid fa-location-dot\"><\/i>&nbsp;Ignacio, CO<\/span>\n                        <\/div>\n        <div class=\"job_links\">\n            <a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/senior-payroll-developer-10308\/\"\n                    rel=\"2658\"\n                    class=\"kb-button kt-button button kb-btn15_ebc31e-2b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn \">\n                    <span class=\"button__text\" style=\"color:#C0D7BB;\">Apply Now<\/span>\n                                <\/a>\n            <a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/senior-payroll-developer-10308\/\"\n                    rel=\"2658\"\n                    class=\"kb-button kt-button button kb-btn15_ebc31e-2b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn open\">\n                    <span class=\"button__text\">Learn More<\/span>\n                                <\/a>\n        <\/div>\n        <\/div><div class=\"job_related\"><a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/it-technician-10372\/\"><h3>IT Technician<\/h3><\/a>        <div class=\"job_list_attributes\" style=\"margin-bottom:20px;\">\n                                    <\/div>\n        <div class=\"jobs_attr_box\">\n                                <span class=\"jobs_attr_text hollow\">IT<\/span>\n                                        <span class=\"jobs_attr_text\">Contract<\/span>\n                            <\/div>\n        \n        <div class=\"job_excerpt\">\n        IT Technician Location: Wichita, KS Description Monitor multiple information technology systems and perform incident management and\/or address service requests related to IT systems and applications. Responsible for IT assets, per defined processes as required by position. Utilize Service Now and\n        <\/div>        <div class=\"job_list_attributes\" style=\"margin-bottom:20px;\">\n                            <span class=\"job_attr_bottom\"><i class=\"fa-solid fa-clock\"><\/i><\/i>&nbsp;May 18, 2026<\/span>\n                            <span class=\"job_attr_divider\">&nbsp;<\/span>\n                            <span class=\"job_attr_bottom\"><i style=\"color: #004638;\" class=\"fa-sharp fa-solid fa-location-dot\"><\/i>&nbsp;Wichita, KS<\/span>\n                        <\/div>\n        <div class=\"job_links\">\n            <a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/it-technician-10372\/\"\n                    rel=\"2739\"\n                    class=\"kb-button kt-button button kb-btn15_ebc31e-2b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn \">\n                    <span class=\"button__text\" style=\"color:#C0D7BB;\">Apply Now<\/span>\n                                <\/a>\n            <a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/it-technician-10372\/\"\n                    rel=\"2739\"\n                    class=\"kb-button kt-button button kb-btn15_ebc31e-2b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn open\">\n                    <span class=\"button__text\">Learn More<\/span>\n                                <\/a>\n        <\/div>\n        <\/div><div class=\"job_related\"><a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/it-technician-10416\/\"><h3>IT Technician<\/h3><\/a>        <div class=\"job_list_attributes\" style=\"margin-bottom:20px;\">\n                                    <\/div>\n        <div class=\"jobs_attr_box\">\n                                <span class=\"jobs_attr_text hollow\">IT<\/span>\n                                        <span class=\"jobs_attr_text\">Contract<\/span>\n                            <\/div>\n        \n        <div class=\"job_excerpt\">\n        IT Technician Location: Tulsa, OK Description Monitor multiple information technology systems and perform incident management and\/or address service requests related to IT systems and applications. Responsible for IT assets, per defined processes as required by position. Utilize Service Now and\n        <\/div>        <div class=\"job_list_attributes\" style=\"margin-bottom:20px;\">\n                            <span class=\"job_attr_bottom\"><i class=\"fa-solid fa-clock\"><\/i><\/i>&nbsp;May 18, 2026<\/span>\n                            <span class=\"job_attr_divider\">&nbsp;<\/span>\n                            <span class=\"job_attr_bottom\"><i style=\"color: #004638;\" class=\"fa-sharp fa-solid fa-location-dot\"><\/i>&nbsp;Tulsa, OK<\/span>\n                        <\/div>\n        <div class=\"job_links\">\n            <a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/it-technician-10416\/\"\n                    rel=\"2737\"\n                    class=\"kb-button kt-button button kb-btn15_ebc31e-2b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn \">\n                    <span class=\"button__text\" style=\"color:#C0D7BB;\">Apply Now<\/span>\n                                <\/a>\n            <a href=\"https:\/\/www.oaktreestaffing.com\/jobboard\/job\/it-technician-10416\/\"\n                    rel=\"2737\"\n                    class=\"kb-button kt-button button kb-btn15_ebc31e-2b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn open\">\n                    <span class=\"button__text\">Learn More<\/span>\n                                <\/a>\n        <\/div>\n        <\/div><\/div>    <\/section>\n<\/div><script type=\"application\/ld+json\">\n   \n{\n    \"@context\" : \"https:\/\/schema.org\/\",\n    \"@type\" : \"JobPosting\",\n    \"title\" : \"Desktop Support\",\n    \"description\" : \"Desktop Support\n\nLocation: Artesia, NM\n\nDescription\n\nResponsible for managing and supporting all company issued tech to workers in the office including iPhones, iPads, desk phones and computers. Will support software, local networking, telephones, AV and Printers by reporting issues and troubleshooting locally as necessary with the main support teams in Oklahoma City. Work items and tasks will be recorded, assigned, and tracked via a ticketing system. Candidates should have strengths in customer service, communication, time management, and organization. Presentation and communication styles should reflect a corporate environment. 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Will support software, local networking, telephones, AV and Printers by reporting issues and troubleshooting locally as necessary with the main support teams in Oklahoma City. 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