System Analyst

Posted 23 September 2022
Location Overland Park, United States of America
Job type Contract
DisciplineIT
Reference7980

Job Description

System Analyst

Location: Overland Park, KS

Description

  • Triage and diagnose user issues.

  • Interface with internal customers to provide high degree of customer service/advocacy.

  • Work with third party manufacturers/vendors to assist with servicing systems and environment.

  • Assemble and/or install equipment within the company environment.

  • Complete tasks assigned in order to accomplish approved application and/or infrastructure change requests.

  • Collaborate with applications and infrastructure personnel when servicing company systems and environment.

  • Respond to work through either ticketing workflow, telephone or messaging systems.

  • Regular and reliable attendance is required.

   
Position Requirements  

  • Working knowledge of current infrastructure technologies.

  • Demonstrated ability to understand and support the following:

  • Desktop/laptop hardware, operating system and Office suite IP networking

  • Knowledge of Active Directory, permission hierarchy and group policy management Event monitoring, logging and data collection techniques

  • Experience with the application of math, algebra and statistical and volumetric methods.

  • Knowledge regarding how to identify, research and analyze systems software problems and perform systems evaluations.

  • Demonstrated ability to research, prepare and compose systems operating procedures and documentation, reports, and correspondence.

  • Demonstrated ability to interact, advise, guide, train and communicate effectively.

  • Demonstrated ability to read and write fluently in English

Additional Requirements:

  • Mobility to travel in and around office facilities system wide.

  • May be required to lift 50 lb. and be able to install equipment under desks or in ceilings.

  • Communicate and/or exchange information or instructions.