Network Operations Engineer

Location: Tulsa, OK

Description
The Network Operations Engineer helps to oversee and provide operational reliability and delivery of Network services for all Corporate locations.
The Network Operations Network Engineer is responsible for the day-to-day support of end-user network connectivity needs to sustain digital enablement of the work force. These aspects include network administration, network communications (LAN/WAN), network tools support, wireless technologies, and associated applications.

Responsibilities May Include

• Engage in incident response and work assignments to ensure SLA’s are met.

• Help troubleshoot network issues.

• Maintain the end-to-end availability and performance of mission critical services

• Provide break-fix resolution for network connectivity issues

• Configuration, installation, and administration of Cisco switches and routers

• Support Ethernet cabling design, and maintenance of hard-wired network

• Provide high quality customer support and maintenance for existing and future technology

• Drive operational excellence for daily operations by successfully managing changes and successfully completing system upgrades

• Manage assigned network projects across all Corporate locations

Position Requirements

Basic/Required:

• Legally authorized to work in the job posting country

• 3 or more years of experience with Ethernet connectivity

• 3 or more years of experience working in a large, global IT organization

• 3 or more years of experience supporting large, complex, business critical enterprise services

• 3 or more years of experience working with enterprise IT vendors

• 3 or more years working on large capital Network projects

• Proven experience building trust within the team, seeking others’ perspectives, and working for the greater good, all with a focus towards driving positive business results

• Cisco Certified Network Associate (CCNA) Certification

• Willing and able to travel up to 10% of the time

• Willing to be part of a 24/7 on-call rotation

Preferred:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Electrical Engineering, or related field

• Cisco Certified Network Professional Enterprise (CCNP) certification

• Understanding or ability to learn the cultural and business differences between business units so that solutions and/or delivery approaches are tailored to meet the needs of each BU.

• Strong communication, collaboration, troubleshooting, and analytical skills

• Ability to deliver results across a diverse set of competing priorities

• 5 or more years of experience delivering as part of a team the following service areas: routing and switching, LAN/WAN technologies, and wireless technologies