Lead Service Desk

Posted 24 October 2023
Location Tulsa, United States of America
Job type Contract

Job Description

Lead Service Desk

Location: Tulsa, OK


The Service Desk team helps employees from the Field all the way to C-suite. We are looking for someone with an overall great personality- highly collaborative, professional, and curious to ask questions and learn. You will be responsible for leading a team of up to 6 people and being a valuable team player.
  • Ability to mentor others
  • Handle escalations
  • Handle documentation and processes
  • Collaborate on new processes or fix any holes in the current processes
  • Microsoft Office Suite, Teams Chat, Excel, Documenting in OneDrive, Active Directory