IT Security Operations Administrator

Posted 18 May 2023
Location Tulsa, United States of America
Job type Full Time

Job Description

IT Security Operations Administrator

Location: Tulsa, OK


The Security Operations Administrator ensures that users have approved, secure, and appropriate access to systems and applications and addresses service tickets thoroughly and timely. Further, this role supports the organization’s IT Security Program and administers security systems, tools, and platforms.

This position will focus on application identity management, including developing and ensuring compliance with role-based access models, integrated authentication, and facilitating regular access and business alignment reviews. It requires a strong understanding of application access methodologies and partnering with technical and business-oriented team members to develop and document processes. The successful candidate will demonstrate initiative, ownership, and a passion for tackling challenges through continuous improvement.

Essential Functions

  • Ensure access to systems and applications is secure and compliant with organizational policies and regulations

  • Oversee the development of application access reviews and role-based authorization, including ensuring timely review and validation of access across applications and systems

  • Assess risks and threats while enforcing and enhancing control practices to mitigate and protect customers, employees, data, and systems

  • Provide excellent customer service and timely responses to requests, using a ticket-based system to document and work access requests

  • Participate in the development, maintenance, and enhancement of business resiliency and cyber security response plans and actions

  • Supports business objectives and security functions, physical and logical, to ensure ongoing success

  • Demonstrates ownership and accountability for compliance and risk management assignments

  • Collaborates with other departments and team members to optimize service delivery and controls.


Knowledge & Skills

  • Technical support, systems audit, banking, and compliance experience preferred.


  • Bachelor’s Degree in Management Information Systems, Computer Science, Cybersecurity, Data Protection, or related field.

  • Security, ITIL, or related certifications and knowledge of FFIEC Guidance, NIST, COBIT, and COSO frameworks desired.

Interpersonal Skills

  • A significant level of trust and diplomacy is required to be an effective subject matter expert. In-depth dialogues, conversations, and explanations with customers, direct and indirect reports, and outside vendors of a sensitive and/or highly confidential nature are a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and/or advising others on matters of significance.

Communication skills.

  • Ability to communicate complex topics to various audiences, including executive management, technical engineers, business professionals, audit and compliance examiners, and customers. This includes developing business and technical justifications along with written or verbal procedures and documentation.

Organizational skills.

  • Understanding diverse technical and business topics and working across the organization with different leadership and interpersonal skill sets is required. Often this position will have multiple concurrent initiatives requiring detailed focus and the ability to demonstrate meaningful updates, risks, challenges, or successes across different disciplines.

Business skills.

  • Understanding business processes and job duties across the organization enhances the control environment and reduces risks. Further, it improves service delivery and support. This role requires applying technical solutions to business procedures and systems.

Problem-solving skills.

  • The ability to analyze, collaborate, and solve urgent technical and business challenges is required. This role integrates diverse technologies and organizational objectives and must be able to develop and implement solutions.

  • Initiative. This position requires a self-starter who can identify needed actions and demonstrate passion and ownership of work – driving quality service delivery and results.


  • The ability to anticipate needs, optimize investments, identify new requirements, and implement creative solutions for business and control optimization in a highly dynamic environment.