Google Dialogflow UI Designer - Remote

Posted 13 July 2022
Location Tulsa, United States of America
Job type Contract
DisciplineIT
Reference7689

Job Description

Google Dialogflow UI Designer

Location: Tulsa, OK or Remote

Description

  • Conversational or Voice User Interface Designer who have experience with IVR, speech recognition, and natural language understanding.  

  • We want the Designers to focus on analysis, requirements, and design.  

  • Experience with User Interface Design, IVR, Speech Recognition, and Natural Language Understanding.

  • Also contact center design and business requirements definition/documentation.

  • Specific experience with Google Dialogflow or Avaya is a huge plus 

  • Provides complex analytical support through the analysis and interpretation of data in support of cross-functional business operations.

  • Develops, prepares, and analyzes complex reports for management review.

  • Defines complex business requirements and provides analysis toward operational efficiency.

  • Analyzes actual results against plan and forecast and recommends interventions where appropriate.

  • Identifies opportunities for improvement in operational performance and notifies management of issues and problems requiring immediate attention.

  • Works cross-functionally in analyzing, designing and developing business solutions.

  • Provides analytical support for multiple, complex, projects simultaneously, establishes work plans and timelines; coordinates with internal and external sources.

  • Make presentations to various levels of management.

  • Works under limited supervision, using established procedures.

  • Advanced knowledge of automated systems in a production or operations environment.

  • Ability to identify, analyze and resolve complex cross-functional problems related to business operations statistical analysis methodology.

  • Advanced knowledge of and ability to perform analyses such as, GAP analysis, process mapping, root-cause analysis, risk analysis and requirements gathering.

  • Advanced knowledge of PCs and related software applications.

  • Excellent interpersonal and verbal/written communication skills.

  • Excellent writing and presentation skills.

  • Highly developed math, analytical and problem-solving skills and use of analytical tools (e.g. MiniTab, Excel graphs).

  • Demonstrated project management skills.

  • B.A/B.S. degree and five years related experience and/or training, or equivalent combination of education and experience.