Endpoint Systems Administrator II - Hybrid Position
Location: Oklahoma City, OK
Assists in the maintenance of the Endpoint Infrastructure Services (JAMF, SCCM, Horizon & WorkSpace One) environment by identifying system requirements, installing upgrades; monitoring system performance, managing hardware and software maintenance and licensing, documents technical configuration, and performs related tasks.
Assists in establishing system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure and integrations.
Assists in establishing system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures.
Maintains system performance by assisting in system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to senior team members or vendor.
Assists in the implementation and maintenance of Infrastructure Software components (SCCM; SharePoint; AD; Replication Software)
Cert Creation and Management
Assists in securing system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Assists in Upgrading systems by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
Prepares users by designing and conducting training programs; providing references and support.
Assists in creating scripted packages for application and configuration delivery to the enterprise workstations
Meets financial requirements by submitting information for budgets; monitoring expenses.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Protects organization's value by keeping information confidential.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Documents specific duties, activities, problems solved and issues resolved
Assists in the documentation of the network, applications and resources on the network in conjunction with the public service staff.
Attends meetings and serves on committees, as requested
Regular attendance as required
Performs additional duties and assignments as requested
Bachelor Degree Required
Microsoft Certification a plus
3 - 5 years technology operations
2 - 4 years of Endpoint Systems Administration (JAMF, SCCM, Horizon & WorkSpace One).
Microsoft Operating Systems (client and server)
PowerShell and other scripting languages
Emerging technology trends
Skills and Abilities:
Evaluate critical systems, prioritize workflow and determine solutions
Excellent written and verbal communication skills
Interpret and apply laws, regulations and policies
Provide technical assistance for computer problems
Read and understand technical manuals
Work for extended time at keyboard/terminal
Maintain effective working relationships with supervisor and coworkers
Work flexible hours, including weekends and evenings