Endpoint Systems Administrator II - Hybrid Position

Posted 19 August 2022
Location Oklahoma City, United States of America
Job type Full Time
DisciplineIT
Reference7845

Job Description

Endpoint Systems Administrator II - Hybrid Position

Location: Oklahoma City, OK

Description

Assists in the maintenance of the Endpoint Infrastructure Services (JAMF, SCCM, Horizon & WorkSpace One) environment by identifying system requirements, installing upgrades; monitoring system performance, managing hardware and software maintenance and licensing, documents technical configuration, and performs related tasks.
 
RESPONSIBILITIES

System Maintenance:

  • Assists in establishing system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure and integrations.

  • Assists in establishing system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures.

  • Maintains system performance by assisting in system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to senior team members or vendor.

  • Assists in the implementation and maintenance of Infrastructure Software components (SCCM; SharePoint; AD; Replication Software)

  • Cert Creation and Management

  • Assists in securing system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.

  • Assists in Upgrading systems by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.

  • Prepares users by designing and conducting training programs; providing references and support.

  • Assists in creating scripted packages for application and configuration delivery to the enterprise workstations

  • Meets financial requirements by submitting information for budgets; monitoring expenses.

  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

  • Protects organization's value by keeping information confidential.

  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Documentation:

  • Documents specific duties, activities, problems solved and issues resolved

  • Assists in the documentation of the network, applications and resources on the network in conjunction with the public service staff.

  • Performs training.

Miscellaneous:

  • Attends meetings and serves on committees, as requested

  • Regular attendance as required

  • Performs additional duties and assignments as requested

 
Education/Certification:

  • Bachelor Degree Required

  • Microsoft Certification a plus

Experience Required:

  • 3 - 5 years technology operations

  • 2 - 4 years of Endpoint Systems Administration (JAMF, SCCM, Horizon & WorkSpace One).

Knowledge of:

  • System Administration

  • LAN Knowledge

  • Proxy Server

  • Microsoft Operating Systems (client and server)

  • AD/SCCM/Sharepoint/Exchange

  • Cert Management

  • Redundant Systems

  • WWW/HTML

  • PowerShell and other scripting languages

  • Emerging technology trends

Skills and Abilities:

  • Evaluate critical systems, prioritize workflow and determine solutions

  • Excellent written and verbal communication skills

  • Interpret and apply laws, regulations and policies

  • Provide technical assistance for computer problems

  • Read and understand technical manuals

  • Work for extended time at keyboard/terminal

  • Maintain effective working relationships with supervisor and coworkers

  • Work flexible hours, including weekends and evenings