Business Support Operations Analyst

Posted 13 February 2023
Location Oklahoma City, United States of America
Job type Contract

Job Description

Business Support Operations Analyst - Part Time

Location: Oklahoma City


The Business Support Operations Analyst is primarily responsible for the various duties related to the diverse processes within the Business Support Group.  The analyst is also responsible for the data entry and management of key databases, along with accounts payable and coding of expenses. This position plays a key role in maintaining vendor relationships by keeping accurate vendor records.  This role is a key member of the group that is responsible for Sales Activity Input and supporting new hires.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

  • Supports key databases: Sales Activity Database, Rep ID assignments,  organization database, and controls user access and the reports and pages that can be viewed on Trade Central by each employee.

  • Supervises accounts payable and coding of expenses.  Also manages vendor relationships, maintains vendor records, communication, and contracts, along with conducting monthly vendor and cost analysis for senior managers.

  • Serves as a backup role for other needs within the business group.  Works pro-actively among the group to identify solutions or resources to complete any exception processing

  • Performs special projects as required.  

  • Works with management to ensure processes are properly documented.  

  • Assists management with inquiries received from internal and external auditors, compliance testing, and regulatory oversight entities

  • Enters manual sales activity transactions and adjustments and reconciles same with wires received and general ledger entries.

  • Supports senior BOKFS management in their new hire and termination processes   

  • Involves coordination of new hire information and resource requirements through close contact with sales managers, human resources, data security, IT support, and other business lines


  • This level of knowledge is normally acquired through completion of a Bachelor’s Degree in a business related field and 3+ years’ experience in the financial services industry; OR 6+ years of equivalent work experience.  


  • Superior verbal and written communication skills, ability to communicate information clearly and concisely.  

  • Drafts professional business correspondence on regular basis.

  • Excellent organizational skills with the ability to handle multiple tasks in a competent and professional manner

  • Working knowledge of MS Outlook to manage tasks, calendar events and contacts

  • Extensive knowledge in Microsoft Excel, working knowledge of Microsoft SQL Server a plus

  • Assertive, self-starter, and ability to work with little supervision. Oriented to thorough attention to detail, accuracy and deadlines.