Job ID: 9818
Location: Bartlesville, OK
Category: Administrative
Employment Type: Contract
Job Description
Location: Tulsa, OK Area
Description:
The Absence Management Associate is responsible for daily administration and processing of company disability benefits and time off policies.
Responsibilities May Include
Responsibilities May Include
- Performing administrative procedures for assigned processes (Short Term Disability, Long Term Disability, Family and Medical Leave, Leave Management, etc.)
- Providing customer support to internal and external customers regarding inquiries, complaints, or issues
- Ensuring accuracy and timeliness of required administrative tasks, filings, and reporting.
- Processing related reports (disability reports, managed absence data reports)
- Ensuring accuracy of payroll, timekeeping and other related information for accuracy
- Establishing and maintaining a variety of files and records pertaining to leave administration.
- Reviewing communication materials for accuracy
- Providing feedback and suggestions for improvements for leave management and disability processes and procedures
- Recognized as a resource within function for problem solving capabilities
Basic/Required:
- Legally authorized to work in the job posting country
- High school diploma or GED
- Intermediate level of proficiency in software such as Microsoft Office Word, Excel, PowerPoint, and Outlook
Preferred:
- 3 or more years of leave administration or benefits experience preferred
- Experience using Absence Compliance Tracker in Workforce Software
- Experience using Power Bi, Tableau, or Alteryx
- Provide analytical support with a focus on process efficiencies
- Comfortable with managing confidential and sensitive issues
- Displays a commitment to excellence in customer service
- Process oriented and able to multi-task
- Communicates effectively at all levels – including written and oral
- Identifies, promotes and implements best practices in area of responsibility
- Ability to manage detailed work within constant deadlines and time constraints
- Maintains the highest levels of confidentiality
- Ability to work well independently and be part of a team environment
